The heart of this design is a boundary change: the building owns the connection, and the tenancy consumes it as a service. At Business Station that replaced a copper-era arrangement — ADSL, later fibre‑to‑the‑node — where every tenant ordered their own service and signed a fixed-term contract for a room they rented by the month. One enterprise Ethernet fibre service per site now carries a private network for each tenant, managed under the same agreement as the space, so moving in and getting online are the same event.
Connected Stories
Internet Included for Every Tenant
Business Station's tenants rent space month-to-month, but getting online meant fixed-term contracts and copper-era speeds. We made Internet part of the tenancy itself.
- Industry
- Multi-Tenant Property
- Size
- Two sites
- Location
- Gosnells & Joondalup, WA
- Engagement
- Managed connectivity
The Setting
Business Station is a small-business incubator offering flexible workspaces and hands-on business support, with sites in Gosnells and Joondalup today — and more over the years — where tenants rent space month-to-month with no long-term commitments.
01The Challenge
Every tenant had to arrange their own Internet connection, and few knew how. Some signed fixed-term Internet contracts for a room they rented by the month; others tethered to their phones or borrowed a neighbour's Wi‑Fi. What the buildings could get was copper — ADSL, later fibre‑to‑the‑node — and speeds were poor.
02What Needed to Talk
Every tenancy, isolated on its own private network · New tenants, online from the first morning · Multiple sites, managed as one service · The tenancy agreement, carrying the whole service
03The Approach
Make Internet part of the tenancy, not the tenant's problem. Bring proper fibre into the building once, share it properly, and manage each tenant's connectivity under the same agreement as the space.
04What We Built
An enterprise Ethernet fibre service into each site, a private network for every tenant, and tenant management included in the contract — connections provisioned, isolated and supported as tenants come and go.
05The Outcome
Internet is included in the membership from the first day — nothing for tenants to order, no fixed-term contract to sign. The result is better than tenants could achieve on their own, and simpler, and the space is more attractive to prospective tenants because of it.
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